Help! My webcam wont work.......?

Question

This morning i bought a Gigatech webcam from IT Warehouse ....ive tried installing it as per the instructions, but it keeps coming up with a problem in the driver application, saying that the system file is not suitable for running MS DOS and microsoft windows applications.....My computer doesnt run on DOS but on XP, and yet the webcam says it is suitable for all computer systems.... my main issue being that the driver refuses to read the installation file.....do you have any suggestions as to how to fix this problem?

Additional Details

yes suraj i have the manual, i have attempted to follow it as i mentioned in my original post, i have also contacted the store where i bought it several times....

Answer 1

Best Answer - Chosen by Voters

well dont u have the manual? see if it is compatible with xp.. i would suggest to contact the store u bought it from nd tell them the problem u facing...