Computer help Worm I think?

Question

Has anyone had an email from "Hello D:" It tells who has blocked you on Messenger. It is causing me no end of trouble and I cannot get rid of it. Help!!!

Answer 1

Best Answer - Chosen by Asker

Use combofix from bleepingcomputer.com, then go download malwarebytes from softpedia.com or cnet.com and use it(rename the installer if it doesn't let you install it such as winlogon.exe), then clean the rest of the virus with superantispyware from softpedia.com or superantispyware.com.

Future Protection use this wizard to recommend security protection for your system:

http://www.techsupportalert.com/secwiz

Or add to spam box.

Asker's Rating:

Asker's Comment:

Thank you I have downloaded the programmes you suggested. So appreciated it.
Samantha