Would it be rude for an employee to say this to an angry customer?

While dealing with a mean, angry customer would it be rude for an employee to say this to this particular customer "Gee that's odd, most of the customers really like me a lot and are usually happy to see me" This employee is speaking the truth and doesn't understand why this customer would go... show more While dealing with a mean, angry customer would it be rude for an employee to say this to this particular customer

"Gee that's odd, most of the customers really like me a lot and are usually happy to see me"

This employee is speaking the truth and doesn't understand why this customer would go off on him.
19 answers 19