b asked in Business & FinanceSmall Business · 5 months ago

What are the main reasons why companies get bad reviews?

8 Answers

Relevance
  • 5 months ago

    They fail to deliver the quality of products or services their customers expect, or their customer service is poor.

  • 5 months ago

    1. Poor or bad service to customers.

    2. Fake reports from competitors

  • John
    Lv 7
    5 months ago

    On Yelp you can always throw away the single worst rant, because they are the ones who cannot be pleased. The others are mostly the reasons already stated.

  • Anonymous
    5 months ago

    i got a fake one from a competitor.

  • What do you think of the answers? You can sign in to give your opinion on the answer.
  • DEBS
    Lv 7
    5 months ago

    Customers are not happy with them.

  • Anonymous
    5 months ago

    Typically bad reviews come from:

    Poor service, as a result of understaffing or poor training, or bad hiring practices of uncaring people

    Product is not as advertised or claimed

    Product does not function

    Product fails far short of its expected period of utility

    Company unwilling to respond with replacement or deep discount on new

    Product overpriced for no added value

    Shipping fees far in excess of actual shipping cost

    Poor customer service with complaints received, and we're back to the beginning

  • Pearl
    Lv 7
    5 months ago

    cause sorne people rnightve had a bad experience with thern

  • Dze
    Lv 7
    5 months ago

    if they wont follow up and back up what they sell making every excuse to hang onto every dollar they ripped you off of, they wont have any customer confidence and will get a pisspoor review .. i experience it all the time .. if i dont like something or the way it came i expect to be compensated and i expect that process to be easy and automatic, not told 'sorry you just have to suck it up and deal with it' or go through some long process to prove that they are the ones that pooched it .. yeah i wont be doing business there again if at all possible and will tell every mthr fcker i meet they suck ...

Still have questions? Get answers by asking now.