The older machines were very user friendly, which meant that less could actually go wrong with them. Although the agitator was great at cleaning the clothing, it also caused unnecessary wear and tear on the clothing.
I have a GE Harmony High Efficiency matching washer and dryer. They both have computer touch pads and neither work properly. The cost to fix them is $300 EACH, so I just remain frustrated. The computer keypad functions are such that you must figure out which wrong key to press in order to get the cycle you want. It is so annoying and incredibly maddening to have spent TWO GRAND on this set and they are pieces of crap because the keypads always malfunction. I am NOT spending another $600 to have them fixed.
So, these new and improved washers and dryers are just ways to increase the prices. I have friends who hate the front loaders because of mold issues. Apparently the washers are so air tight, they never dry out and create mold smells on their clothes unless they keep their front loader washing machine doors wide open. And, the manufacturers know about this issue because now they sell a special packet of cleaner to WASH THE WASHING MACHINE!!