My PS4 won’t detect my Ethernet cable?

I plug my Ethernet cable into my PS4 to connect to the internet however when I do this the PS4 says connect the Ethernet cable even tho it plug in how do I solve this problem?

2 Answers

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  • 5 months ago

    maybe a bad cable

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  • P
    Lv 7
    5 months ago

    Make sure the ethernet cable is firmly connected.  If it still doesn't work bring a laptop to where you have the ps4 and connect the laptop to the ethernet cable to make sure your ethernet cable is working at that specific location in your house.  

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