What happens when I buy something on ebay and it never gets here?

I bought a motor mount on July 1st, and now it's July 14th and it isn't here.  I was tracking it, and on the 5th it said "Departed USPS Regional Destination", and on the 9th it said "In Transit To Next Facility".  So I know it's in Los Angeles.  Someone from the post office told me I could file a claim, but it wasn't insured.

3 Answers

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  • 1 month ago

    Speak to the seller - it's on them to track it (and make a claim if it's lost)

    You claim the cost back from the seller if it doesn't get delivered; eBay has a mechanism for claiming a refund

  • 1 month ago

    You can still report it and ask them to locate the lost or missing package.  Inform the seller and ask her to try and have it located too.

  • Scott
    Lv 7
    1 month ago

    Then you will have paid money for something you didn't receive. That's what happens.

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