Anonymous asked in Computers & InternetHardwareLaptops & Notebooks · 2 months ago

Can I return something to Walmart without a receipt?

I bought a laptop from Walmart around 2-3 weeks ago but its 30 day returns for a refund. The problem is that I don't have the box that I used to purchased the laptop in and also I don't have the receipt. I took a picture of the laptop in it's box when I purchased it and saved it onto my camera roll. Do you think they will be able to accept the photograph or is there no hope for returns?


I payed with cash the first time.

6 Answers

  • 2 months ago

    If it has a barcode they might be able to scan it at the customer service desk and locate a digital receipt in their system.

  • 2 months ago

    Its 15 days for opened electronics.  It must have the receipt, all accessories and packaging.  Unopened can be returned in 30 days with receipt.

    A picture is useless, anyone can find one online.

  • 2 months ago

    No receipt, no credit card statement, no box, no brain, no return.  I think that is enough no-nos for anyone to learn a lesson

    Try selling that laptop on some website.  You might get part of the "cash" back.  Or give it as a gift.  Maybe even to a charity as a tax deduction.

  • 2 months ago

    if you do not ask, you will not know.  how did you pay?  charge card statement showing date can be used to look up the exact transaction ...

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  • 2 months ago

    More than likely you can. Walmart Customer Service personnel are pretty lenient. I never had any problems returning items without a receipt at Walmart before.

  • 2 months ago

    If you paid for it with your credit card, you can show them the statement. Maybe that would work. You can even call the credit card company and get a copy of the receipt. The rules for Wal-Mart returns is on their website.

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