What happened to my ps5 preorder?

I pre ordered my ps5 last week through walmart and paid the full price of the console about a week ago now, I checked this morning on my bank account and the money I spent on it was put back into my account and its as if I never paid for it, but when I track the order and chat with customer service it says I'll still be receiving it on November 12th, what is happening?

2 Answers

  • Lv 7
    1 month ago
    Favourite answer

    they test that you HAVE the money for a pre-order.

    then when it shops, they charge you.

    if the charge doesn't go thru, they don't ship it.

  • 1 month ago

    Was just told its under "authorization hold" btw

Still have questions? Get answers by asking now.