account seems to be frozen/cannot sign in and will not accept new password/wish to canx subsription?

4 Answers

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  • 2 months ago

    Cancel it.  Glad to help. 

  • ?
    Lv 7
    2 months ago

    That is because you are already LOGGED INTO YOUR YAHOO EMAIL ACCOUNT. You Have to be to post a question on YA. You CANNOT log into an email account You are already logged into, You CANNOT reset the password is an email account you are already logged into. Since a spam bit set up your email account AND SIGNED IT UP WITH YA, you have no idea what the random password is. 

  • Pearl
    Lv 7
    2 months ago

    i would talk to whoever you have any acct with about it

  • Sharon
    Lv 7
    2 months ago

    You cannot cancel unless you sign in first. This is how to recover your account if you have password/sign in problems: https://help.yahoo.com/kb/SLN2824.html

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